How long does shipping take?
- If you are purchasing an Evie Ring for the first time, we recommend using sizing kit to determine the right fit. Sizing kits are delivered 5-7 business days after you place the order.
- Your Evie Ring will ship in January 2024.
Do you charge for shipping the Evie Ring?
- We ship your sizing kit and the Evie Ring at no additional cost.
Does Evie offer expedited shipping?
- No, we do not offer expedited shipping at time.
Can I update my delivery address?
- For orders that have not already shipped: Contact our support prior to confirming your ring size. Once orders have already shipped, we cannot update the shipping address.
How do I track my order?
- Order Placement:
- Once you place an order, you'll receive a confirmation email with details of your purchase.
- Order Shipment:
- When your order ships, we'll send another email with that tracking information
- Sizing Kit Orders:
- If you ordered a sizing kit, we'll email you the tracking link when it ships.
- Tracking Information Update:
- Please note, the carrier might take up to 24 hours to update the tracking info.
- Issues with Confirmation Email:
- If you don't receive a confirmation email after purchasing, please contact our customer support team at .
What countries does Evie ship to?
- Initially, Evie will only be available to ship in the United States, however, we are planning to make the ring available in different regions .
Does Evie deliver to PO boxes?
- We do not support PO Box shipping addresses at this time.
What sales tax will be added to my order?
- Orders are subject to sales tax according to state. Please consult your local state tax board for exact rates. Sales tax is not collected for the following states:
- New Hampshire