You may return your Evie Ring one time – for any reason – within 60 days of your ring's receipt for a refund or exchange.
- We allow only one return per purchase. This means you can return your original ring(s) one time for a refund or an exchange.
- Size, style, and color exchanges cannot be made after an exchange has already been completed.
- A return for refund is not accepted after an exchange has been completed.
- Returns and exchanges are handled through our partnership with Loop Returns.
Find your Return ID at the bottom of your confirmation email. It starts with "M", e.g. "M1001. This is not the same as your 13-digit order number.
To initiate a return or an exchange click here > RETURN / EXCHANGE
Reach out to the Evie Care Team with questions @ support@eviering.com.