Your Evie Ring App will notify you when a new firmware update is available for your Evie Ring with a banner at the top of your "My body" page. For best performance of your ring, when you see this banner, please put your ring into the ring charger, and follow the instructions in your Evie Ring App to complete your Evie Ring firmware update.
If there is an issue with your firmware update, please try the following:
- Confirm your Evie Ring is in your charger and that the charger is either blinking green indicating it’s charging, or solid green indicating it’s fully charged.
- Keep your Evie Ring App open throughout the firmware update process.
- Ensure your device's operating system is updated and compatible with Evie (iOS 16 or above, Android OS 12 or above).