Your Evie App will notify you when a new firmware update is available for your Evie ring with a banner at the top of your My Day page. For best performance of your ring, when you see this banner, please put your ring into the ring charger, and follow the instructions in your Evie App to complete your Evie Ring firmware update.
If there is an issue with your firmware update, please try the following:
- Confirm your Evie Ring is in your charger and either blinking green indicating it’s charging, or solid green indicating it’s fully charged.
- Keep your Evie App open throughout the firmware update process.
- Ensure your phone’s operating system is up to date (and that it is iOS16 or newer).